Get help with Waqt
Find help with prayer times, wake-up alarms, and your trial or lifetime purchase.
Prayer times look wrong
Open Settings and check the saved city, calculation method, and Asr convention. If you prefer to keep Location Services off, choose your city manually. Check the calculated times against your local mosque if they differ.
A wake-up alarm did not sound
System wake-up alarms require iOS or iPadOS 26 or later and alarm permission. In Wake up, grant access and run “Test alarm in 15 seconds” on your device. Prayer notifications have a separate permission.
Restore your purchase
On the purchase screen, tap “Restore purchase” while signed in to the Apple Account you used originally. Restoring the free trial keeps its original start date. Apple handles billing and refunds.
Contact support
Include your device model, system version, and what happened. Please leave out passwords, payment details, and precise location.
nahianbeente@icloud.com